Faced with the vast amount of information on online platforms such as Alibaba or Made-in-China, it is difficult for Australian buyers to distinguish between genuine manufacturers and middlemen (trading companies), even when given the opportunity to visit physical factories. For physical companies in China, it is difficult to find overseas clients or procurement agents, and they often lack the capacity to complete product handover. An unwritten rule in the markets of developing countries is that prices quoted to overseas companies are often significantly higher than those offered to local firms. This is also one of the main reasons for the proliferation of so many foreign trade companies. ORLT and its domestic partners provide supplier background checks, price negotiations and production monitoring to reduce communication and risk management costs. We ensure that you are connected with genuine physical companies and secure the expected prices whilst maintaining high quality standards

Fraud risks and the security of funds are the biggest concerns when entering into a partnership for the first time. Furthermore, as you are aware, the Renminbi is divided into onshore and offshore currencies; not all businesses are able to accept offshore currencies, which is one of the main reasons why so many trading companies exist. Our company has a comprehensive system in place to resolve payment difficulties; under normal circumstances, transactions are processed within one working day, ensuring that every transaction proceeds without a hitch.

We recommend the best value-for-money logistics and transport options for you. Our company works with seven freight forwarders to Australia, three to New Zealand and two to North America. We have close contractual relationships with all of them, enabling us to secure the best rates for you, whether by sea or air. To date, we have never lost a single consignment.

Samples are flawless but mass production cuts corners: The quality of the first batch or samples is usually excellent, but during mass production, the factory may, under cost pressure, unilaterally substitute raw materials or lower manufacturing standards (for example, by reducing the thickness of coatings on building materials or downgrading the quality of electronic components). ORLT selects only reputable, established suppliers; we do not choose companies with poor reputations simply because their prices are lower. Furthermore, for the manufacture of mechanical products in bulk, our partners will carry out inspections upon completion.

We can resolve any other issues that may hinder your procurement process—whether these stem from time differences and language barriers, with many suppliers failing to provide timely communication (in which case we will follow up to resolve the issues and minimise the impact of time differences), or from the fact that Chinese factories, in their eagerness to secure orders, often habitually reply with ‘yes’ or ‘no problem’, only for it to become apparent at the time of actual delivery that they are unable to fulfil the order due to technical limitations or capacity constraints, leading to project delays. Furthermore, we do not charge by the hour; we will make every effort to successfully complete every transaction.